Information Technology Services Market – Size, Share, and Forecast Market Analysis

IT Services Market Overview

The global IT-as-a-service market is expected to grow rapidly, accelerating at a CAGR of 22% between 2017-2021. This growth in market size will be attributed to more companies looking to increase their IT-related spending for the implementation of advanced IT solutions such as cloud computing services, big data and analytics services, mobility, Internet of Things (IoT), virtualization, software-defined framework, and other modern IT solutions.

Numerous segments within the global IT services market will enjoy very strong incremental growth over the next 4-5 years such as the cloud infrastructure services market and BPO market. The size of the global cloud infrastructure services market will increase nearly USD 90 billion between 2017-2022, owing to a shift from the CAPEX model to the OPEX model and numerous emerging market trends impacting the makret like the rise in the adoption of hybrid cloud storage systems, growing demand for MOOCs, and increased adoption of the BYOD policy. Meanwhile, the global BPO market is flourishing as various types of outsourcing services such as knowledge process outsourcing, human resources outsourcing, CRM outsourcing, procurement outsourcing, and more are all currently witnessing strong market growth. Other insights provided within our IT services market reports include:

IT Services Market Insights

  • Within the software testing services market, crowdsourced testing is gaining popularity and driving market growth. The preference for crowdsourcing testing will continue to grow for the next few years as it helps developers to identify defects and bugs, gain insights about product quality, obtain instant feedback to improve the product, and allow testing at lower costs.
  • The adoption of clientless remote support software provides IT support specialists the ability to access and repair remote devices without the need for any software installation, communicate with remote users, control systems, collaborate with other support specialists; and offers security, integration, and management capabilities for various IT and customer support organizations. These advantages are leading to the rapid adoption of clientless remote support.
  • IT security as a service market is witnessing rising investments in web and email security. IT security as a service includes security solutions like security event monitoring and content security. However, the increased preference for network security is expected to result in the surging demand for vulnerability management and policy or compliance-related solutions in the coming years.

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IT Services Market Share and Segmentation

Within the information technology services market, our research analysis focuses on the latest market developments and current market landscape for IT infrastructure services, IT application management services, and business processing outsourcing (BPO). Our areas of expertise include research areas such as:

  • IT Infrastructure Services Market
    • IT Infrastructure support services market
      • Physical hardware maintenance market
      • Field services management market
    • IT Infrastructure project services market
      • IT infrastructure consulting market
      • IT infrastructure system integration market
      • IT infrastructure training market
    • IT Infrastructure outsourcing market
      • Help desk outsourcing market
      • End user devices outsourcing market
      • Server outsourcing & hosting market
  • IT Application Management Services Market
    • Application development & maintenance market
    • Consulting, system integration and IT training market
    • IT testing services market
    • Internet of things market
    • Cloud computing market
    • IT security market
    • Business intelligence and data analytics
  • Business Process Outsourcing (BPO) market
    • HR outsourcing market
    • Sales/CRM/Billing outsourcing market
    • Financial accounting outsourcing market
    • Payroll outsourcing market
    • General and administrative outsourcing market
    • Logistics/SCM/Procurement outsourcing market
    • Document management outsourcing market
    • Financial processing outsourcing market

We at Technavio, with our comprehensive understanding of the IT services market, have been monitoring the latest industry trends to develop an in-depth portfolio of IT services market reports that are based on a broad knowledge of this information technology sphere. Our market research portfolio covers the following:

  • Information technology industry outlook
  • Information technology market size and growth
  • Information technology market forecasts
  • Information technology market drivers and challenges

Information Technology Services Market Research – Report Catalog

IT Infrastructure Services Market

IT Application Management Services Market

Business Process Outsourcing (BPO) Market

For More Insights on Information Technology Services Market
– Size, Share, and Forecast Market Analysis